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Privacy Policy for Big Shell Bikes

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Effective Date: 3/1/2025

 

At Big Shell Bikes, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website.

 

1. Information We Collect

 

We may collect personal information such as your name, email address, phone number, shipping address, and payment details when you make a purchase or contact us. We also gather non-personal data like browser type and website usage through cookies.

 

2. How We Use Your Information

 

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Improve our website and services

  • Send promotional emails (you can opt out anytime)

  • Comply with legal requirements

 

3. How We Protect Your Information

 

We implement security measures to safeguard your personal data from unauthorized access, alteration, or disclosure.

 

4. Sharing Your Information

 

We do not sell or rent your personal information. We do not share your mobile information with third parties for marketing purposes. We do not transfer your personal data to external organizations without your consent, except as necessary to fulfill your requests or comply with legal obligations. 

 

5. Your Rights & Choices

 

You can request access, correction, or deletion of your personal data. You may also disable cookies through your browser settings.

 

6. Updates to This Policy

 

We may update this policy periodically. Changes will be posted on this page with the updated effective date.

 

7. Contact Us

 

If you have any questions about this Privacy Policy, contact us at bigshellbikes@yahoo.com

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By using our website, you agree to this Privacy Policy.

Terms and Conditions

Effective Date: 3/1/2025

Welcome to Big Shell Bikes! By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully. By registering, you agree to receive promotional, informational, and marketing messages from us. You can expect to receive messages with monthly promotions. Message and data rates may apply. Text STOP to unsubscribe or HELP for assistance.

1. Introduction

Big Shell Bikes is a bicycle retailer providing high-quality bikes and accessories. These Terms and Conditions apply to all users of our website, www.bigshellbikes.com, and any related services, including in-store purchases, Bike Rentals, and online ordering.

2. Account Registration

To place an order or access certain features on our website, you may need to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information.

  • Maintain the confidentiality of your account credentials.

  • Notify us immediately of any unauthorized use of your account.

3. Orders and Payment

  • Product Availability: All products displayed on our website are subject to availability. We reserve the right to modify or discontinue any product at any time without notice.

  • Pricing: Prices for products are subject to change. All prices are listed in US Currency and include applicable taxes unless otherwise stated.

  • Payment: Payment is due at the time of purchase. We accept major credit cards, PayPal, and other payment methods as indicated on our website.

  • Order Confirmation: Once you place an order, you will receive an order confirmation via email. This does not constitute acceptance of the order. We reserve the right to cancel orders at our discretion.

4. Shipping and Delivery

  • Shipping Policy: We offer standard and expedited shipping options. Shipping costs and delivery times are calculated at checkout based on your location.

  • Shipping Address: You are responsible for providing an accurate shipping address. We are not liable for delays or non-delivery due to incorrect or incomplete address information.

  • Delivery Issues: In case of any delivery issues (damaged goods, lost packages, etc.), please contact us within [x] days of receipt.

5. Returns and Exchanges

  • Return Policy: If you are not satisfied with your purchase, you may return it within 30 days from the delivery date. The product must be unused and in its original packaging.

  • Exchanges: If you wish to exchange an item, you can do so by contacting us for further instructions. Exchanges are subject to product availability.

  • Return Shipping: You are responsible for return shipping costs unless the item was defective or damaged.

6. Product Warranty

Big Shell Bikes provides warranties on certain products, subject to manufacturer terms. Warranty coverage may vary depending on the product and is valid only for the original purchaser. For more information on specific warranties, please refer to our warranty page or contact customer service.

7. Intellectual Property

All content on the website, including text, graphics, logos, images, and videos, is the property of Big Shell Bikes or its licensors and is protected by copyright and intellectual property laws. You may not use any content from the site without prior written permission from us.

8. Limitation of Liability

  • Disclaimer of Warranties: Our website and products are provided "as is" and "as available." We do not warrant that the website will be error-free or that any defects will be corrected.

  • Limitation of Liability: In no event shall Big Shell Bikes be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website, products, or services.

9. Privacy

Your use of our website is also governed by our Privacy Policy. Please review the Privacy Policy to understand how we collect, use, and protect your personal information.

10. Prohibited Activities

You agree not to use our website for any unlawful purposes or engage in any activities that may:

  • Violate any applicable laws or regulations.

  • Infringe upon the rights of others, including intellectual property rights.

  • Harm, disrupt, or interfere with the website’s functionality or security.

11. Changes to Terms

Big Shell Bikes reserves the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page, with the "Effective Date" updated accordingly. It is your responsibility to review these Terms regularly.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Nueces County without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be resolved exclusively in the courts of Nueces County.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Thank you for choosing Big Shell Bikes. We look forward to serving you!

© 2010 Big Shell Bikes.  All Rights Reserved.

Call (361) 445-7001

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